Samsung Washer Drain Pump Troubleshooting: Here's How to Fix

Posted: May 04, 2025

A functioning Samsung washer drain pump is crucial for the efficient operation of your washing machine. If you notice that your Samsung washing machine's drain pump is not working properly, it can lead to various problems, including water remaining in the drum, unpleasant odors, and even mold growth. Understanding the common drainage issues associated with your drain pump is essential. This article provides you with a detailed guide on troubleshooting your Samsung washer drain pump, recognizing signs of a faulty pump, cleaning procedures, replacement options, and preventative measures you can take to ensure the longevity of your washer.

Table of Contents: 
Role of Samsung Washing Machine Drain Pump
Common Signs of a Faulty Samsung Washer Drain Pump
Step-by-Step Guide to Access the Samsung Washer Drain Pump
How to Check the Drain Pump on Samsung Washing Machine
How to Clean Drain Pump Filter on Samsung Washing Machine
Preventative Measures to Avoid Drain Pump Issues

 

Role of Samsung Washing Machine Drain Pump

The Samsung washing machine drain pump is a vital component responsible for expelling water from the drum at the end of a washing cycle. It operates by drawing water out of the machine and sending it down the drain. The drain pump communicates with various other components of the washing machine, such as water valves and the control board. Proper functionality is crucial for ensuring that your appliance runs smoothly. A defective drain pump can cause inappropriate drainage and a variety of error codes, indicating that assistance is required.

Functionality of the drain Pump in the washing cycle

The drain pump activates during the spin cycle, pushing out the water collected during the wash. It typically runs silently but can emit sounds that indicate whether it is functioning correctly or facing issues. In cases where the machine cannot drain water effectively, it can lead to prolonged cycles and potential damage to other components.

Common Signs of a Faulty Samsung Washer Drain Pump

Identifying issues with your Samsung washer not draining properly can be straightforward if you know the common signs to look for.

  • Washer not draining properly: If you find puddles in your drum after a complete washing cycle, your Samsung washing machine drain pump may be clogged or malfunctioning.

  • Unusual noises during the drain cycle: Hearing strange sounds such as grinding or buzzing could indicate that the pump is obstructed or broken.

  • Error codes: Your machine may display certain error codes like ND, 5C, SE, or SC to signal drainage problems. These codes often indicate that the washer cannot drain water as required.

  • Water remaining in the drum after cycle: One of the most evident signs is when water is left in the drum after a cycle. This situation can cause additional problems like foul odors and inefficient cleaning.

Step-by-Step Guide to Access the Samsung Washer Drain Pump

To troubleshoot or replace your Samsung washer drain pump, you may need to access it physically.

Tools you’ll need for Samsung washer drain pump diagnosis

  • Flathead and Phillips screwdrivers

  • Pliers

  • Towels for water spillage

  • Bucket for water collection

  • Replacement parts (if necessary)

Before proceeding with a replacement, identify whether the pump is repairable or needs a full replacement.

Samsung Washer Drain Pump Replacement

Replacing your Samsung washer drain pump involves the following steps:

  • Disconnect power and water: Always unplug the unit and turn off the water supply before use.

  •  Remove front panel access: Depending on the model, screws may need to be removed from the rear or panel edges.

  • Locate the drain pump: Carefully navigate to the drain pump. Use your user manual for specific assembly diagrams if needed.

  • Disconnect electrical harness: Unplug the electrical connectors from the old pump.

  • Remove and replace the pump: Unscrew the mounting bracket and remove the old pump. Install the new pump in its place and secure it back with screws.

  • Reconnect electrical wiring: Plug the connectors back into the new pump.

  • Reassemble the washer: Replace the front panel, making sure all screws are tight and secured.

  • Reconnect the water supply and power: Turn on the water and plug in the power to test the new pump.

  • Recommended Samsung washer repair parts: When replacing components, it is essential to use Samsung washer repair parts that are OEM or high quality. Check local retailers or online stores for authentic parts.

Washing Machine Parts and Their Functions: An Ultimate Guide

How to Check the Drain Pump on Samsung Washing Machine

To ensure your drain pump is functioning correctly, you can conduct a series of tests.

  • Use a multimeter: Set your multimeter to measure resistance (ohms) and inspect the pump's electrical connectors.

  • Check electrical connections: Ensure that the wires connected to the drain pump are not damaged or loose.

  • Listen for pump activation: During a drain cycle, listen carefully to ensure that the pump activates.

How to Clean Drain Pump Filter on Samsung Washing Machine

Regularly maintaining your Samsung washing machine drain pump filter is important for its longevity and performance. Clogged filters can prevent the proper operation of the drain pump, leading to various issues.

Importance of regular filter cleaning

Cleaning the drain pump filter helps avoid larger problems and reduces the risk of water pooling in the drum. A clean filter allows the actual water to flow and ensures that the pump can remove water efficiently.

  • Disconnect the power: To prevent electrical dangers, unplug your washing machine from the power outlet.

  • Locate the filter: The drain pump filter is normally located at the bottom front of the washer, behind a little hatch. Remove the filter by opening the hatch and unscrewing or pulling it out. 

  • Clean the filter: Rinse the filter with running water to remove any debris or buildup. Use a gentle brush if necessary.

  • Reinstall the filter: After cleaning the filter, return it to its compartment and securely close the panel.

Tips to Prevent Future Clogs

  • Regularly check the filter: Inspect the filter every few months to ensure it remains unobstructed.

  • Avoid overloading: Excessive laundry can lead to objects becoming dislodged in the pump.

  • Use appropriate detergents: Always follow the manufacturer's recommendations regarding detergent selection.

How To Clean a Washing Machine: Ultimate Guide

Preventative Measures to Avoid Drain Pump Issues

Preventive maintenance is key to keeping your Samsung washer drain pump in reliable working condition.

Category

Tips

Regular maintenance tips

  • Regularly inspect washer components.

  • Remove dust and debris around the washer.

Best practices for using a washer

  • Avoid overloading to protect the pump.

  • Don’t use excess detergent to prevent buildup.

Early detection signs

  • Investigate strange noises during cycles.

  • Check for persistent error code messages.

 

Proper maintenance of your Samsung washer drain pump is crucial for keeping your washing machine performing at its best. By following the troubleshooting steps and implementing preventative measures, you can extend the life of your appliance and ensure efficient operation. HnKParts is your one-stop destination for home appliance solutions, offering a wide selection of washing machine replacement parts available online. Find everything from motors, hoses, and agitators to timers and more

FAQs

What should I do if my Samsung washer still won’t drain after cleaning the filter?

If your Samsung washer is not draining after cleaning the filter, you may need to check for additional clogs in the drain hose or inspect the drain pump itself. If no issues are found, the pump may need to be tested or replaced.

Where is the drain pump on a Samsung washer?

The drain pump on a Samsung washer is typically located at the bottom front behind the access panel or kick plate.